Terms and conditions
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Returns and Refunds
You have the right to return your unused goods within 14 days for a full refund. Any returns postage costs are at the expense of the customer.If goods are damaging during postage please contact us to arrange an appropriate refund. We would request that photos of the damage be sent to us in order that a claim can be raised with the courier.
If goods are received melted due to warm weather conditions please contact us to arrange for replacements to be sent. The damaged goods should be returned to us prior to replacements being sent. We reserve the right to delay shipping goods for up to 5 working days if high temperatures exceeding 30 degrees Celsius are forecast.
Shipping
If you parcel does not arrive within 10 working days please contact us so that we can raise a claim with Royal Mail and re-issue your parcel. Unfortunately we cannot intervene until the 10 working days have passed.Safety and Usage Information
Please ensure you have read the safety and information page prior to completing your purchase.
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Invitation to Review
By placing an order with Cotswold Wax Co you agree to receive an email invitation to review your order from CusRev, an independent third-party organization.Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of and its licensors.Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by http://www.cotswoldwaxco.comCotswold Wax Co has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Cotswold Wax Co shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.Governing Law
These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service. The Affiliates program may be withdrawn at any given time.
We reserve the right, at our sole discretion, to modify or replace the commission rates and Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect.