New year, new goals!

As we enter our 5th year in business its all change yet again. We are closing our bricks and mortar store to concentrate on the online and B2B side of the business from our home based workshop. It was fantastic meeting so many of our local customers face to face but home based working fits our family life better at this moment in time. Congratulations and best wishes to Jess and Aaron of Arley & Oaks who are taking over the unit. I will definitely be popping in to make a purchase as well as visiting my old neighbours in Cadbury Courtyard.

2023 brings a brand new website which I have been working long and hard on behind the scenes. The old website served us well for over 4 years but we have found an increasing number of operational issues and a decrease in the support available to us which forced us to take the decision to build a new website with a new host. Fingers crossed there aren't too many teething problems!

Our new website host offers discounted shipping options with Evri and DPD so we'll be leaving our friends at Royal Mail for the time being. We will of course monitor the situation closely and revert back to Royal Mail if necessary. Any outstanding gift vouchers will still be redeemable on the new website. Unfortunately any historic brand rep codes will not be applicable on the new website.

As of January we have had to implement a price increase across many of products. We have seen price increases of up to 40% for many of our raw ingredients over the past 18 months and have held off increasing our prices for as long as we possibly could. Keep in mind we often have discount vouchers subsidised by Tiktok our our Tiktok shop as well as live events where you can grab a bargain so make sure you're following us on Tiktok.

You may also notice some products missing on our new website. We have taken the decision to discontinue some lines which were slow selling and not profitable to continue making at this moment in time. Apologies if you find any of your favourites missing but they may return in the future. 

Our goal for 2023 is to continue to grow our small business across all social media platforms and to bring you new and exciting scents that make your home smell amazing. With the closure of our own bricks and mortar store we will also be expanding both our local and national stockists.

We'd like to take this opportunity to thank all of our customers for their continued support in what are difficult and uncertain times for many. We appreciate every single one of your orders, likes and shares.

Happy New Year everyone!

Gemma 

 

 

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